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"I had been looking for years for the right piano. It had to be a vintage Heintzman upright. I was very impressed with Jamie’s professional approach throughout the whole process. I wanted, on principle, an independent assessment, and Jamie welcomed it, even though it delayed the sale by a few days. Once I agreed to purchase the piano, Jamie was more than happy to oblige my 'picky' requests. The piano was moved without a scratch, and Jamie came to my house on the same day to verify that everything was fine. Jamie continues to answer my questions, if I have concerns about anything, she ensures that I get a complete answer to my questions, and will even drop by to confirm that all is well. Jamie's follow-up commitment to her customers is very much appreciated!"
Roman B. Melnyk |